Privacy Policy

Effective Date: Aug 1, 2023

Thank you for choosing to use the Milkmen Farms Alliance website (the "Site"). Your privacy is of utmost importance to us, and we are committed to protecting and safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our Site. By accessing and using our Site, you acknowledge and consent to the practices described in this Privacy Policy.

Information We Collect

1.1 Personal Information:

When you register an account on our Site, we may collect personal information such as:

* Your full name
* Contact information (email address, phone number, mailing address)
* Any other information you voluntarily provide to us.

1.2 Non-Personal Information:

We may also collect non-personal information, such as your IP address, browser type, device information, and website usage data, which is used to improve our services and enhance your experience on the Site.

How We Use Your Information

2.1 Order Processing:

We use your personal information to process your orders, fulfill your purchases, and provide customer support related to your transactions. However, please note that we do not store credit card information on our servers. Your credit card information is securely processed and stored by our trusted payment processing partner, Stripe.com. Stripe.com is a certified PCI DSS (Payment Card Industry Data Security Standard) Level 1 service provider, ensuring the highest level of security for handling your payment information. To learn more about how Stripe.com handles your credit card data, please refer to Stripe's privacy policy at https://stripe.com/us/privacy.

Communication:

We may use your contact information to communicate with you regarding your orders, account updates, promotions, and important service announcements. You can opt-out of promotional communications at any time by using the "unsubscribe" link provided in the emails or by contacting us.

2.3 Improving Our Services:

We analyze non-personal information to understand how users interact with our Site and to make improvements to our website, products, and services.

2.4 Legal Compliance:

We may process your information to comply with applicable laws, regulations, legal processes, or government requests.

Cookies and Tracking Technologies

3.1 Cookies:

We use cookies and similar tracking technologies to enhance your user experience and gather non-personal information about your browsing activities on our Site. You can manage your cookie preferences through your browser settings.

Geodecoding and Location Information

4.1 Using Zip Codes for Pickup Locations:

To enhance your shopping experience and provide you with convenient pickup options, we may use geodecoding technology to determine your location based on the zip code you provide. This information helps us identify the nearest pickup locations where you can collect your orders. Please be assured that we only use zip code data for this purpose, and we do not store or track precise location data without your explicit consent.

4.2 Delivery Location Information:

For customers who opt for delivery services, we may use geodecoding to obtain location details, such as city and state, from the zip code provided. This helps us ensure accurate delivery and estimate shipping costs and delivery times. As with pickup locations, we do not store or use precise location data without your explicit consent.

Data Sharing and Disclosure

5.1 Third-Party Service Providers:

We may share your personal information with trusted third-party service providers who assist us in running our business efficiently, such as payment processors, delivery services, and customer support platforms. These providers are obligated to keep your information secure and use it only for providing services to us.

5.2 Legal Requirements:

We may disclose your information if required to do so by law or in response to a valid legal request or government inquiry.

5.3 Business Transfers:

In the event of a merger, acquisition, or sale of our business assets, your personal information may be transferred to the new entity, subject to the terms of this Privacy Policy.

Data Security

We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, or alteration. However, please understand that no method of data transmission over the internet or electronic storage is entirely secure, and we cannot guarantee the absolute security of your data.

Your Rights and Choices

You have the right to access, update, correct, or delete your personal information on our Site. If you wish to exercise any of these rights or have concerns about your data privacy, please contact us using the information provided in the "Contact Us" section below.

Changes to This Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time. Any material changes will be notified to you through prominent notice on our Site or via email. Please review this policy periodically to stay informed of how we handle and protect your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us using the Contact Us form on the Site.

By using our Site, you agree to the terms outlined in this Privacy Policy, including the use of geodecoding for pickup locations and delivery information.

Last updated: Aug 1, 2023